Udemy

Verified Provider Education

https://www.udemy.com

Online marketplace offering thousands of courses in programming, business, design, marketing, and personal development taught by independent instructors.

Student Ratings & Reviews

2.07

Based on 121 student reviews

Rating Distribution
1
(72)
2
(8)
3
(14)
4
(14)
5
(13)

About Udemy

Online marketplace offering thousands of courses in programming, business, design, marketing, and personal development taught by independent instructors.

Customer Reviews

Support system designed to make it hard

The support system feels intentionally designed to make it hard to contact them and to get lost in the process. At the same time, it fails to provide clear answers.

Jaouad Lizati • Apr 12, 2026
Helpful (2) • (0)
Some good courses but don't expect support

I have been a long time customer and bought many courses. However when things go wrong you get stonewalled with Alex the chatbot.

Customer • Apr 11, 2026
Helpful (0) • (0)
Staffed by Chat bots

Good luck trying to get hold of someone for support. If it's not on the support page, you're on your own. They're happy enough to take your money though

Nonna Alomaja • Apr 08, 2026
Helpful (1) • (0)
Usable but outdated UX

Usable but very outdated UX, I learn a lot watching and learning through courses there, it's fine but some minor bugs.

Pavlo Vynychenko • Apr 07, 2026
Helpful (0) • (0)
Disappointing Experience with Udemy

I feel compelled to share my frustrating experience with Udemy. The platform seems to allow subpar training content, with many courses offering mediocre videos that fail to meet basic expectations.

JOE A • Apr 03, 2026
Helpful (2) • (0)
Dont use this company

Dont use this company. No way to actually communicate with them anymore! They hardly pay you anything either.

Donna • Apr 01, 2026
Helpful (2) • (0)
Solid online platform

I use this platform very often and have purchased excellent courses not only in my professional field but also in other areas as a beginner. Overall, I can say that my impressions are entirely positive.

Zlata Horosh • Apr 01, 2026
Helpful (0) • (0)
Tricky Refund Policy

It says you'll be able to get a refund but when you notice the course you're taking is outdated it doesn't let you get the refund cause you've advanced too much in the content.

Mitsuha Perez • Mar 31, 2026
Helpful (1) • (0)
Discriminatory pic policy

I was told to remove the profile pic from my dance course. It showed me balancing a sword on my head. Udemy told me 'No weapons allowed' (Not what their policy says).

Donna Gardner • Mar 30, 2026
Helpful (1) • (0)
False information on bundle

I purchased an Udemy annual subscription today after seeing that a specific course was listed as “included with subscription.” The course page clearly indicated that I could access it at no additional cost if I subscribed. However, after completing the subscription, the same course now shows a separate fee of £15.

Adeesha KGamage • Mar 28, 2026
Helpful (2) • (0)