Coursera

Verified Provider Education

https://www.coursera.org

Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.

Student Ratings & Reviews

1.68

Based on 178 student reviews

Rating Distribution
1
(130)
2
(10)
3
(12)
4
(17)
5
(9)

About Coursera

Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.

Customer Reviews

No access but still charged

I purchased an AI training course through Coursera AI in February, yet I no longer have access to the course link or any online record showing my enrollment. Despite this, I continue to be...

Critical Reviewer • May 13, 2026
Helpful (1) • (0)
Charged after cancellation

Terrible!! I used them for a course for two months on a month-to-month service (so paying higher than annual with the option to cancel at any time. I cancelled on Dec 5 and I received an acknowledge...

Rae Goeken • May 13, 2026
Helpful (1) • (0)
Applied for financial aid

I applied for financial aid for the Google AI Essentials course and paid $12 for the first module. After completing it, I lost access to all remaining modules and cannot continue the course I already paid for.

Bianca Alexandra Ristea • May 13, 2026
Helpful (0) • (0)
If I could give 0 stars I would

If I could give 0 stars I would. The subscription is a trick and good luck finding help

kimiakashanimgmail.com • May 11, 2026
Helpful (0) • (0)
Informative but has clunky parts

A decent program for beginners, though the exercises could use more hands-on practical tasks instead of theory.

Susan Wilson • May 10, 2026
Helpful (1) • (0)
Payment issues

Unfortunately I have had two seprate payment issues, one being I lost my offer becuase I wanted to change payment provider to my works bank card, secondly in doing this and my work approving the bank...

Mike Jenkins • May 10, 2026
Helpful (0) • (0)
Fraud and deception

An educational network used for fraud and deception, taking money without providing the service. I contacted them several times to request a refund, but they haven't returned it.

Abdullah Alterkawi • May 09, 2026
Helpful (2) • (0)
Matrix-like customer service

I am doing an MBA on Coursera and their customer service is ridiculous. Every issue I have is just being dodged like bullets in the Matrix. I haven't received one single response, but they sure send t...

Sam • May 08, 2026
Helpful (6) • (0)
Free is not free

FREE means you need to subscribe and start paying if you don't cancel in 7 days... that is not FREE :( And 3 annoying captchas to login in the same computer I always used??? Think in the user/custom...

Pablo • May 08, 2026
Helpful (0) • (0)
Coursera is a scam

Coursera is a scam. The course materials are partially AI and do not support the text. Plus the AI has not been adequately trained. They charge you without notice and I canceled.

Dawn Vincent • May 08, 2026
Helpful (2) • (0)