Coursera

Verified Provider Education

https://www.coursera.org

Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.

Student Ratings & Reviews

1.68

Based on 178 student reviews

Rating Distribution
1
(130)
2
(10)
3
(12)
4
(17)
5
(9)

About Coursera

Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.

Customer Reviews

Broken links to materials

I joined Coursera and subscribed for the sole purpose of Google's Data Analytics course. I got a few certifications, but at about the 3rd chapter of the entire course, the links to learning materials...

customer • Mar 31, 2026
Helpful (2) • (0)
Impossible to cancel

I would give them 0 stars if it were possible. They continue to charge my credit card after I cancelled my subscription (which is pretty much impossible anyway). I am forced to dispute these charges...

Jeffrey Davis • Mar 30, 2026
Helpful (0) • (0)
Fraudulent business practices

Fraudulent business practices. Failure to disclose information up front and gave factually incorrect information to justify not processing a refund and closing the case.

Scott • Mar 30, 2026
Helpful (0) • (0)
Refused to Refund Subscription

Accidentally clicked “subscribe to Coursera Plus” when paying for my course and had no option to go back and change it so I immediately cancelled the subscription. They refused to refund me.

Angela • Mar 30, 2026
Helpful (0) • (0)
UNFAIR REFUND POLICY

I enrolled in the Google AI course with Coursera. I started the course and 5 minutes in was prompted to apply for free access to Google Gemini - an essential part of the course. For some undisclosed reason my application was declined.

Ken Morrison • Mar 30, 2026
Helpful (0) • (0)
I signed up for a Free Google AI

I signed up for a "Free Google AI Certification" course and wondered why they needed my credit card, but there was no information explaining it. I spend about one hour looking at the course and then forgot about it. One week later, I received a notification from my bank that $41 had been charged to my card by Coursera.

Michael Ryan • Mar 29, 2026
Helpful (0) • (0)
Scam

Scam. Silently take payments and the AI won't let you cancel. Avoid at all costs

Martin Millmore • Mar 29, 2026
Helpful (0) • (0)
Sneaky Money Grabbers

Far from the only one, I requested a refund within the 14-day window permitted by EU consumer regulation but for slapped with Coursera's arbitrary refund policy.

S. Zammit • Mar 28, 2026
Helpful (0) • (0)
STAY AWAY

STAY AWAY: Not worth the stress. Customer service does not exist. There is chatbot, Cora or whatever, that is so annoying. States it is trained, but very inadequate.

Shaz • Mar 26, 2026
Helpful (0) • (0)
Coursera is truly a scam

Coursera is truly a scam! I’m not sure how they’re still a functioning company. The certs are BS. And customer service is terrible.

Eric • Mar 25, 2026
Helpful (0) • (0)