Coursera

I mistakenly signed up for a trial subscription that I thought was free. It expired and Coursera charged a credit card that was on my account that I was not aware of. I noticed the charge right away and contacted them to request a refund.

Coursera debited my bank account for 17 months after I canceled my subscription. I tried to contact Coursera with their contact form five times, but Coursera closed all five of my inquiries without a response.

Terrible experience with this platform. Their customer service is trash. They are unhelpful and not understanding. Do not waste your time with this company.

Very disappointed in the customer service. I was interested in what the courses offered, signed up for a trial and then decieded to cancel. I cancel the trial and then because I had enrolled in a course they charged me for the course seperatly.

Please don’t make the same mistake I did and give this website a chance, they are awful, most of the new content is pure ai trash, the customer service teams stinks

I signed up for what I thought was a free trial, but was charged for a subscription without the billing terms and strict no-refund policy being clearly presented in a meaningful way.

I’ve been using this platform for over five years, but recently experienced a disappointing turn. They now promote a “free first month” coursera plus subscription, yet still charge you for that same month.

Issue 1: Coursera is not clear on pricing when you land 1st on a Specialization page. It doesn't clearly state that you do not have access to all content. It's confusing when you are paying a larg...

I had an extremely disappointing experience with Coursera that I feel others should be aware of before signing up. I enrolled in a course using their 7-day free trial, only to cancel it the very same day after deciding it wasn’t for me. Despite this, I was unexpectedly charged a week later.

Many courses are outdated and no longer relevant. I was looking for an Azure AZ-104 prep course and got through the first module when the video finally stated it was recorded in 2022, 4 years ago...