Coursera

Verified Provider Education

https://www.coursera.org

Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.

Student Ratings & Reviews

1.68

Based on 178 student reviews

Rating Distribution
1
(130)
2
(10)
3
(12)
4
(17)
5
(9)

About Coursera

Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.

Customer Reviews

Unexpected money taken

I browsed there courses and then found a payment of £43 had been taken from my account. I think their courses must have been behind a free trial or paywall. I wasn’t interested in their courses after browsing and shocked they would have charged me.

Sally James • Mar 25, 2026
Helpful (0) • (0)
Misleading emails cost me certificate

I completed all 5 courses in Google AI Essentials on March 23, 2026, achieving 100% in every course. Immediately after completion, Coursera sent me 5 emails with the subject line "Get your certificate when your free trial ends" stating "you'll get your certificate" with absolutely no mention that cancelling the free trial would block certificate issuance or that payment was required.

Jamie Evans • Mar 25, 2026
Helpful (0) • (0)
very disappointing

experience with Coursera Plus has been very disappointing. I thought when I signed up for the month-to-month subscription I would have some ability to cancel or get a refund if I decided it wasn’t for me.

Krisztián Kiss • Mar 25, 2026
Helpful (0) • (0)
Certifications don't hold any weight

I took a scrum master course, earned a "certificate," then learned that the certificate doesn't hold any value in the real world. It's not part of the Scrum Agile Alliance, so it's not recognized.

Chris Merrill • Mar 24, 2026
Helpful (1) • (0)
Coursera lost their moral compass

Coursera was good, a couple of years ago. I bought a product owner course that suppose to be IBM course!.. I thought I am going to learning something valuable, instead, I got an absolute junk of repeated videos with a bit shuffling.

Bader Alrayyes • Mar 23, 2026
Helpful (0) • (0)
Scam Avoid

Scam. Avoid. Does not respond. No support. Keeps charging credit card even though I have been trying to cancel for months.

Rex • Mar 23, 2026
Helpful (0) • (0)
Do NOT use this service

Do NOT use this service. I made a trustpilot account just to write this review. If you sign up for a free trial, you will be charged $50 for a monthly subscription even if you CANCEL the free trial.

Anthony P • Mar 22, 2026
Helpful (0) • (0)
Worse than the absolute worst

Worse than the absolute worst service, a total scam. I canceled my subscription for a course in Dec 2025 and it still charge me till March 2026.

Minh Lê • Mar 22, 2026
Helpful (0) • (0)
Impossible to cancel

Impossible to cancel

Kj Jones • Mar 22, 2026
Helpful (0) • (0)
Careful with hidden subscriptions

I enrolled in this course intending to pay for just one additional month, but I was automatically placed into a recurring subscription without any clear notification or warning before being charged.

Ness • Mar 21, 2026
Helpful (0) • (0)