Coursera
Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.
Student Ratings & Reviews
1.68
Based on 178 student reviews
Rating Distribution
About Coursera
Global online learning platform offering courses, professional certificates, and degree programs from universities and companies including Google, IBM, Stanford, and Yale.
Customer Reviews
Unexpected money taken
I browsed there courses and then found a payment of £43 had been taken from my account. I think their courses must have been behind a free trial or paywall. I wasn’t interested in their courses after browsing and shocked they would have charged me.
Misleading emails cost me certificate
I completed all 5 courses in Google AI Essentials on March 23, 2026, achieving 100% in every course. Immediately after completion, Coursera sent me 5 emails with the subject line "Get your certificate when your free trial ends" stating "you'll get your certificate" with absolutely no mention that cancelling the free trial would block certificate issuance or that payment was required.
very disappointing
experience with Coursera Plus has been very disappointing. I thought when I signed up for the month-to-month subscription I would have some ability to cancel or get a refund if I decided it wasn’t for me.
Certifications don't hold any weight
I took a scrum master course, earned a "certificate," then learned that the certificate doesn't hold any value in the real world. It's not part of the Scrum Agile Alliance, so it's not recognized.
Coursera lost their moral compass
Coursera was good, a couple of years ago. I bought a product owner course that suppose to be IBM course!.. I thought I am going to learning something valuable, instead, I got an absolute junk of repeated videos with a bit shuffling.
Scam Avoid
Scam. Avoid. Does not respond. No support. Keeps charging credit card even though I have been trying to cancel for months.
Do NOT use this service
Do NOT use this service. I made a trustpilot account just to write this review. If you sign up for a free trial, you will be charged $50 for a monthly subscription even if you CANCEL the free trial.
Worse than the absolute worst
Worse than the absolute worst service, a total scam. I canceled my subscription for a course in Dec 2025 and it still charge me till March 2026.
Impossible to cancel
Impossible to cancel
Careful with hidden subscriptions
I enrolled in this course intending to pay for just one additional month, but I was automatically placed into a recurring subscription without any clear notification or warning before being charged.